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Buyer resources

Frequently Asked Questions

Straight answers to common mortgage questions so you can move forward with confidence.

Your mortgage questions, answered

Plan with clarity. Move forward with confidence.

We believe informed clients make the best decisions. Explore the most common questions we receive about mortgages, rates, and the home loan process.

01.When should I refinance?+

Refinancing may make sense if it can lower your payment, shorten your loan term, or help you reach another financial goal. We can compare the costs with the possible savings so you can see how long it may take to benefit.

02.How is my credit score determined?+

Your credit score is based on things like payment history, account balances, length of credit history, new credit, and the types of accounts you have. Paying bills on time and keeping credit card balances low can help protect your score.

03.What are points?+

Mortgage points are fees you may pay at closing to lower your interest rate. One point usually equals 1% of the loan amount, so we compare the upfront cost with the monthly savings before you decide.

04.What happens at closing?+

At closing, you sign the final loan and ownership documents and pay any remaining money due. Once everything is approved and funded, the home becomes yours and you receive the keys.

05.Should I pay points to lower my interest rate?+

Paying points can be helpful if you expect to keep the loan long enough for the monthly savings to cover the upfront cost. We can calculate that break-even point and help you compare it with a no-points option.

06.What is an APR?+

APR stands for annual percentage rate and shows the interest rate plus certain loan costs as one yearly percentage. It can help you compare loans, but it is not the same as your interest rate or monthly payment.

07.What does it mean to lock a rate?+

A rate lock holds an available interest rate for a set number of days while your loan is being completed. The lock has rules and an expiration date, so we will explain the timing and any cost before you choose it.

08.What documents do I need?+

Most buyers provide identification, recent income records, bank statements, and information about debts and assets. The exact list depends on your job, income, loan program, and property, and we will give you a clear checklist.

09.What can I do to improve my credit score?+

Pay every bill on time, keep credit card balances low, and avoid opening several new accounts at once. Before making a major change, talk with us because closing an account or paying off a debt can affect scores in unexpected ways.

10.What is an appraisal?+

An appraisal is an independent opinion of a home's value completed by a licensed appraiser. The appraiser studies the property and recent nearby sales to help the lender confirm that the value supports the loan.

11.What is PMI?+

PMI means private mortgage insurance and is often required on a conventional loan when the down payment is less than 20%. It protects the lender, and the cost may be removed later when certain requirements are met.

12.What is 80-10-10 financing?+

An 80-10-10 loan uses a first mortgage for 80% of the price, a second loan for 10%, and a 10% down payment. It may help some buyers avoid PMI, but both loans, payments, and costs must be compared carefully.

13.How much house can I afford?+

Your comfortable price range depends on your income, debts, savings, credit, taxes, insurance, and monthly budget. We look at the full payment and your goals so the amount feels manageable, not just technically possible.

14.Pre-approval vs. pre-qualification?+

Pre-qualification is an early estimate based mostly on information you provide. A pre-approval usually includes a closer review of your credit, income, assets, and documents, which can make your offer stronger.

15.Can I buy with student loan debt?+

Yes, many people qualify for a mortgage while making student loan payments. The lender must include an allowed monthly payment in your debt calculation, and the rule can vary by loan program.

16.What types of loans do you offer?+

We help buyers compare conventional, FHA, VA, USDA, jumbo, investor, specialty, construction, land, and other loan options. The best choice depends on your goals, qualifications, property, and available programs.

17.How long does the loan process take?+

Many purchase loans can close in about 30 days, although the timing depends on the contract, appraisal, documents, and loan type. Fast replies and complete documents help keep the process moving.

18.What are closing costs?+

Closing costs are expenses connected with the loan and home purchase, such as lender, title, appraisal, recording, tax, and insurance charges. We review the estimate with you so you understand what each item means and how much money may be needed.

What Sets Us Apart

Client-First Guidance

We start with your goals—not an application. You’ll understand your options before making a decision, with guidance built around your life and finances.

Transparent Advice

No teaser quotes or last-minute surprises. We explain the true costs, tradeoffs, and long-term impact so you can choose with confidence.

Custom Strategies

Every buyer’s path is different. We compare programs across our network of lenders and structure a mortgage strategy designed for your priorities.

Responsive Communication

Questions don’t always happen from nine to five. We answer when it matters—including evenings and weekends—and keep you informed from pre-approval through closing.

Local Expertise

We know Northeast Florida’s market and the details that can affect a local purchase. You get experienced guidance from a team that lives and lends here.

Ready to build your mortgage strategy?

More options. Better strategy. A smoother landing to your home.